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Useful Information

How to Register a Death

In England and Wales, a death must be registered by the Registrar of Births and deaths for the area in which the death occurred. If you are unsure whether or not you have authority to register the death, we will advise you. The Death Must be registered within Five Days.

When you go to the Registrar

  1. Things to take with you
    • The Medical Certificates of the cause of death
    • The Deceased's National Health Medical card
    • The Deceased's Birth Certificate and Marriage Certificate
    • The Marriage Certificate and Birth Certificate contain all the information required by the registrar
  2. The Registrar requires the following details
    • Full Name of Deceased
    • Home Address
    • Date and Place of Death
    • Date and Place of Birth
    • Last Occupation
    • Date of Birth of Surviving Partner
    • Whether the Deceased was in receipt of a Pension or Allowance from Public Funds
    If the deceased was a married woman:
    • Maiden Name
    • Husband's Full Name (even if deceased)
    • Husband's last Occupation (even if deceased)
    From the informant:
    • Full Name of Informant
    • Home Address
  3. The registrar will give you
    • A Green Certificate - Which must be handed to the funeral director so that the funeral can take place
    • A White Certificate - this is for social security purposes
  4. The registrar will SELL you copies of the death certificate You may need this for following:
    • The Will
    • Any Pension Claims
    • Insurance Policies
    • Savings Bank Certificates
    • Premium Bonds

Frequently Asked Questions

In our opinion there is no such thing as a normal funeral. Each and every funeral is individual to the family concerned. It is up to that family to pay their last respects and say their last farewell in the manner that is most suitable for them. The following information is there to help answer questions that we are most often asked about the funeral and services associated with it:

When a funeral is a cremation, two doctors MUST attend and certify death. The FIRST doctor must be the doctor who attended the deceased during his/her last illness. The duty of the SECOND doctor is essentially one of confirmation. This doctor must not be related to the first doctor either through family or practice. For this service, each doctor makes a separate charge, which we, the Funeral Directors usually pay on behalf of the deceased's family.
On the day of the funeral the Funeral Director is there to help and guide you, your family and friends. If you are unsure of any thing please tell the Funeral Director.
Yes, although we would ask that you contact us as soon as possible to ensure it is safe to do so.
Yes, our Funeral Director is open and available to you at anytime. If you wish to visit our private chapel, please ring and inform us when you would like to come and we will be please to arrange for a member of staff to meet you.
Yes, we can bring the deceased home either on the evening before the service or on the morning of the service, so the deceased can leave from home.
Yes, if donations to charity are requested in lieu of flowers, we will accept and list donations on your behalf and forward them to the charity of your choice.
No, There are strict laws regarding cremation. Nothing may be removed from the coffin before cremation without the permission of the Home Office.
Yes, The identity of the coffin name plate is checked by the Crematorium Attendant before it is placed in the Cremation Chamber. This only holds one coffin or casket at a time and again there are rules that must be abided by.
Yes, Once the cremation has taken place, the cremated remains are removed and left to cool before being placed in an urn. This urn is clearly identified as to whose remains they are.
Yes, Once the cremation has taken place, the cremated remains are removed and left to cool before being placed in an urn. This urn is clearly identified as to whose remains they are.
  1. You can place them in the Garden of Remembrance but you may not know where they are and you can not place a headstone with them.
  2. You may wish to purchase a grave just for the purpose of interring the cremated remains. This allows you to have a headstone and have other members of the family buried there in the future.
  3. You may keep them at home in a special urn or memorial.
  4. You may scatter them at home in a special place.
  5. The remains may be buried in an existing family grave.

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0208 304 5524